- Michael Emery – Welcome (10 mins)
- Gabor Holch – Virtual Humanity: How remote work changes the chemistry between people and places (40 mins)
- Gartner Consulting – What will the future of work hold? (40 mins) with Catherine Peyralbe, Global Key initiative Lead, Talent, Culture and Change and Anett Haugom Associate Director, in the Digital Talent and Organization practice
- Friends of the CDR – Show and Tell by the European Commission (20 mins)
- SDA Bocconi – Fashioning the new world of work – a taste for CDR XVII Milan 2021 (10 mins)
- Michael Emery – Conclusion